General
Shared lounge/TV area
Designated smoking area
Wake-up service
Car rental
Packed lunches
Family rooms
Airport shuttle (Paid)
Airport pickup (Paid)
Airport drop-off (Paid)
Non-smoking rooms
Room service
Fan
Shuttle service (Paid)
Smoke-free property
Iron
Grocery deliveries (Paid)
Heating
Carpeted
Hardwood or parquet floors
Hypoallergenic
Activities
Tour or class about local culture (Paid)
Temporary art galleries
Walking tours (Paid)
Themed dinners (Paid)
Golf course (within 2 miles) (Paid)
Live sports events (broadcast)
Bike tours (Paid)
Movie nights (Paid)
Hiking (Paid)
Game drives
Horseback riding (Paid)
Bathroom
Toilet paper
Towels
Bathtub or shower
Private bathroom
Toilet
Free toiletries
Shower
Hairdryer
Towels/Sheets (extra fee)
Food & Drink
Fruit (Paid)
Restaurant
Wine/Champagne (Paid)
Kids' meals (Paid)
Special diet meals (on request)
Snack bar
Breakfast in the room
Coffee house on site
Safety features
Face masks for guests available
Access to healthcare professionals
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Thermometers for guests provided by property
Safety & security
24-hour security
Safe
Fire extinguishers
CCTV outside property
CCTV in common areas
Security alarm
Key access
Front Desk Services
Invoice provided
Lockers
Private check-in/out
Baggage storage
Tour desk
Currency exchange
Express check-in/out
Outdoors
Outdoor fireplace
Picnic area
Outdoor furniture
Sun deck
Terrace
Garden
Outdoor dining area
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation sealed after cleaning
Spa
Massage (Paid)
Full-body massage
Foot massage
Neck massage
Back massage
Yoga classes
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Breakfast to-go containers
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Mobile app for room service
Cleaning Services
Daily housekeeping
Laundry (Paid)
Ironing service (Paid)
Dry cleaning (Paid)
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Kitchen
Shared kitchen
Cleaning products
Entertainment & Family Services
Board games/Puzzles
Accessibility
Upper floors accessible by stairs only
Room amenities
Socket near the bed